How do i return an item?

How do i return an item?

Refunds will be available for up to 30 days from the day you receive your order. You must request a Returned Merchandise Authorization (RMA) number during this 30-day period to qualify for a refund.
To request an RMA number, please Call us on +91-9588058530 or Whatsapp us on +91-9588058530 with the Order Number and we will give you a RMA number.
If your return is in any way a result of an error by KalaaDekho, we will provide you with a prepaid return label and will happily refund all applicable shipping costs paid on the product(s) you are returning.
If the return is not the result of an error by KalaaDekho, you will be responsible for all shipping and gift box costs incurred for the order and any costs associated with returning the item(s). Please send your return using a reliable carrier that offers tracking (such as DTDC, FirstFlight, Xpressbees and Indian Post. It is strongly recommended that you insure the package, as you will be responsible for ensuring that all items arrive at the returns center in their original condition.
IMPORTANT NOTE: Refunds will not be issued if the returned products have been damaged or altered in any way before arriving at the Returns Center.
No refunds will be available after the 30-day returns period has expired.
For more information on how to return items, please visit the Returns section of this page

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