Credit for returned products will be issued within 7 business days of receipt of the returned merchandise using the same form of payment originally used for the order (except where other arrangements have been made, as in the case of gift orders). At this time we are unable to accommodate exchanges.
Important Notes and Restrictions:
Refunds will not be available if the returned products have been damaged or altered in any way before arriving at the Returns Center.
KalaaDekho is not responsible for loss or any costs incurred (including freight, duties and taxes, or import fees) for items returned to any address other than a KalaaDekho office.
No refunds or returns on custom orders.
No refunds or returns on gift certificates.
As a safeguard against potential abuse, KalaaDekho reserves the right to deny a refund to anyone who has made what we determine to be excessive returns.
Please note that gift box charges are not refundable.